Not All Fairy Tales Have Happy Endings

From Eli's Software Encyclopedia
Not All Fairy Tales Have Happy Endings
Title
Not All Fairy Tales Have Happy Endings: The rise and fall of Sierra On-Line as told by the ultimate insider
Author
Publisher
Ken Williams
Release Date
July 24
2020
Genre
History
ISBN
978-1716727368
Format
Paperback
Country
United States of America
Language
English

Description from the Back of the Book

Once Upon a Time...

In the time before Amazon, Ebay, or even Google, there was a consumer software company, started by a husband and wife team, that dominated the charts over a nearly twenty-year period.

Sierra On-Line should have lived forever.

This is the untold story of how Sierra was born and how it died. This fairy tale does indeed have a wizard and a princess. But it also has corruption, greed and frightening characters.

UNTIL EVIL INTERCEDED..

Not all evil is hiding in the dark.
Sometimes it lurks where you least expect it.

Ken Williams
Founder / CEO Sierra On-Line Inc

NOT ALL FAIRY TALES HAVE HAPPY ENDINGS
The Rise and Fall of Sierra On-Line
By Ken Williams

Copyright

Copyright © 2020 Ken Williams. All rights reserved.

Published by Ken Williams

ISBN 978-1-71672-736-8

VERSION 2020_09_24 v1

DISCLAIMER: This autobiographical book was written based on the author’s memories. Different people will remember events in different ways. Time has passed and memory has faded. If there are any events which have been recounted inaccurately, it was not intentional. All game related images are the property of the copyright owners and are included herein for historical purposes.

Sierra On-Line Timeline

Sierra On-Line Timeline

Prologue

I have three great loves in life: Roberta, computers and boats. That said, this is not a book about any of those things, although the first two of those are important to the story.

My hope in writing this book was that through giving others a front-row look at my journey through life, the mistakes I’ve made and the successes Roberta and I have had, that there might be some piece of it that helps others.

Many of you reading this book may be hoping that this is the ultimate behind-the-scenes tell-all look at Sierra On-Line, the company Roberta and I founded and ran for eighteen years. That’s both true and untrue. This is Sierra’s rise and fall as seen through my eyes. There are no interviews with the game designers. There are very few details about any of the games. There are no game hints. Instead, what you will find are the secrets behind what made Sierra so special. You’ll get a look at the strategies that infused Sierra with a specialness so profound that someone like you might pick up this book and invest time in reading it twenty-five years after Sierra’s untimely demise. You’ll also find that it has a lot of personal background on Roberta and me. As you will see, much of what Sierra was flowed directly from Roberta’s and my personality. You can’t really understand Sierra without a deep dive into how Roberta and I think.

I have thought for years about writing a book about the Sierra experience. My hope was that someone else would write a book and save me the trouble. There has, in fact, been a huge amount written, but I now realize that there are elements of the story that only I can tell. It’s too good a story to leave untold, and there is much to be learned from it. At a minimum, I can guarantee that it is an entertaining story. Whether or not I was able to get it down on paper: Well... you’ll need to be the judge of that.

Ken Williams, July 2020

Chapter 1: (1979) Happy Endings

“We believe that the boat is unsinkable”
- Philip Franklin, Vice-President of White Star Line, builders of the Titanic Cruise Ship

In 1979 my wife, Roberta, designed a computer game that I programmed. That game became the basis of Sierra On-Line, a company we raised from its infancy over a sixteen-year period. By 1996, Sierra was recognized worldwide as a leader in consumer software with one thousand employees producing hit products in education, productivity and entertainment software. From a start on our kitchen table, Roberta and I had built Sierra into a company that would be acquired for nearly one billion dollars.

Sadly, this fairy-tale story does not have a fairy-tale ending.

Instead, the story ends with corruption, lies, litigation, sadness, layoffs, bankruptcies, and prison.

They say that the best place to start a story is...

...at the beginning.

So, here we go (drum roll, please)!

Chapter 2: (1960-1970) Growing Up: TheYounger Years

“If you are born poor, it’s not your mistake. But if you die poor, it’s your mistake.”
- Bill Gates

I don’t know the whole story, and don’t care enough to research it, but apparently my heritage is nothing to brag about.

My only memories of my grandfather, on my dad’s side, was of him dying. He was a scrawny little guy with a dark complexion and dark curly hair which didn’t seem to gray. He dragged around an oxygen tank and would sit smoking, drinking whiskey, and spitting into a coffee can.

Making Moonshine

I’ve been told that he was a colorful character in his prime. He grew up in the hills of Kentucky, sold illegal moonshine and is alleged to have spent time in jail for murder. There is no part of me that wishes we could have spent more time together.

My dad’s older brother was a chip off the old block. He also died of alcoholism.

Somehow, my dad came through what must have been a tough childhood to be a good guy. He was nineteen when he married my mom, who was only sixteen at the time. My mom was young, but this was the back country of Kentucky almost seventy years ago.

My mom’s family was certainly better than my dad’s, but she also came from a broken home.

In the years following marriage my parents had four children, of which I was the oldest. My dad had trouble finding work and loaded the family into a car for a move to California, which at the time was rumored to have plenty of employment and a growing economy.

Dad found work as a TV and appliance repairman for the retailer Sears Roebuck and Co. It wasn’t a great income, but they were able to purchase a small home in a lower-middle-class neighborhood in Pomona CA.

At a very early age I developed an interest in reading. One of my earliest memories was reading the book Moby Dick. Maybe that book started me on the path of being interested in the sea? I don’t know. I was devouring full books at five years of age. It seems impossible, but that is my memory. I read every Superman comic. I read the complete series of books called Hardy Boys; 190 volumes of kids solving crimes. When those ran out I read a similar series called Nancy Drew. I was frequently busted by my mom for reading books, using a flashlight, under the covers late at night. It didn’t slow me down.

We couldn’t afford for me to own the books I was reading. As soon as I was old enough to ride a bike I started hanging out at the Pomona Public Library. I loved that library. Some of my fascination was the access to books, but it was also a place to hide from my home.

My mom and I didn’t get along. I have no recollection of what we fought about, but I know that we did and that I was always happier when away from home. I remember my dad as working all the time, returning only late at night. Looking back on it, I suspect his relationship with my mom wasn’t much better than my own and, like me, he sought refuge elsewhere.

Incredibly, I have very few memories of my childhood. A psychologist might be able to say if I’ve blocked them out somehow. I have no idea, but I don’t really want them back. I have only brief snippets of memory before turning eighteen.

Most of my childhood memories are not of playing. They are of time spent at the library, or at the nearby courthouse. In my early teens I started attending criminal trials. I loved entering courtrooms and sitting quietly in the back watching someone be tried for some offense against society. Murder trials were my favorite. I dreamed of being a lawyer someday. No one ever challenged me but I’m sure everyone wondered what a ten-year-old kid was doing wandering the halls of a courthouse, or why his parents weren’t watching him. I was what you might call a “strange kid.”

I do recall that I was a smart kid. However, this did not translate to good grades. I would quickly read through any textbook and decide I knew everything and then spend class time bored.

It wasn’t just my inattention in class that made me feel out of sync with other kids. I was born in late October and for some reason that allowed me to start Kindergarten at age four. This made me a year younger than most of my peers.

Perhaps it was another manifestation of not wanting to be home, but I was a “joiner” in school. I joined everything; the track team, the chess club, the marching band, the studio band, summer school, etc. It didn’t matter what it was; I wanted to do it.

Ken Williams in 1971

I supplemented all my at-school activities with a paper route and by selling newspapers door to door in the evenings. I frequently sold more papers than anyone else and won innumerable trips to Disneyland. Somehow, despite my mediocre grades I racked up enough school time that at the end of my junior year, at just sixteen years of age, I was “graduated” from high school.

This was perfectly fine with me. Somewhere along the way I had developed an aggressive personality. All I could think about was getting into college, getting a job, and becoming rich. Note that I said “rich” not “employed” or “successful.” Amongst the few memories I have from that time is the constant thought of wanting to live a different life than the one I grew up in. I read books about business executives who owned yachts and jets, and who hung out with beautiful models in fancy mansions.

I knew that was my future and I couldn’t wait to claim it.

Chapter 3: (1971) Growing Up: Ken Goes to College

“Fat, Drunk, And Stupid Is No Way To Go Through Life, Son.”
- Dean Wormer to John Belushi in the film Animal House

No child should enter college at sixteen years of age, but that didn’t stop me. I turned seventeen a month after starting college and that didn’t work much better. Neither my chronological age nor maturity were doing me any favors when I started college.

I was cocky, and it never occurred to me that I might not know everything. Physics was my major, with a minor in over confidence. My goal was to graduate quickly, so I immediately signed up for the advanced level classes.

My aggressive attempt at college was paired with an equally aggressive attempt at earning money. My work as a paperboy had taught me to sell newspaper subscriptions. Each evening I would set out with a group of ten other young men. A van would drop us off on a corner and we’d each go door to door peddling subscriptions. Most doors we would knock on already had a subscription to the paper. But, at least a couple times per block the door would be answered by someone who didn’t really want to have a newspaper delivered to their door. This would start me on my sales pitch.

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